SuperNova Solutions provides a superior standard support service in partnership with our partner network SAP to ensure continuity of your business operations.
“Your relationship with SuperNova Solutions will not stop in the implementation process – this is just the beginning of understanding all that SAP Business One can do for your company. With SAP Business One, we want our customers to see the importance of this software and realize that you need help as you learn and develop and begin to see all that is possible.”
When need it!
The SuperNova Solutions Center for SNS customers is a creative platform that allows you to quickly upload support tickets and review the most up-to-date version at any time. Customers can browse the new SAP Business One-related paper collections, as well as how-to guides and videos, which are upgraded to the new SAP Business One edition, including HANA. Simple search functionality discovers what you are searching for, within seconds, and in the moderated SuperNova Solutions customer network, a community forum helps you to share your thoughts and questions with other SAP Business One users.
SAP Business One Support is one of the most robust and complete service in the world. Our services include setup, streamlined installation, personalized programming, report writing, reviewing data files, restoring databases, solving error messages, training and intensive consultations.
Your Security Is Our Priority
The End-to-End Remote Platform for SAP Business One (RSP) is an integrated tool that improves operating performance, moderates risk and reduces maintenance hours.
RSP will proactively track customer database health status and reputation, and send the results to SAP and Partner, who will then convey customer administrator the known problems.
Keep your services operating at optimum capacity
With a clear maintenance contract, a superior professional support service and SuperNova Solutions will ensure the consistency of your business operations.
Support 24×7 to crucial problems.
Single access point for assistance tasks through the SAP Business One Support Launchpad.
Automation and efficient technologies including Remote Support Network.